Compatibility and compliance documents

What we verify before dispatch

• Manufacturer voltage, frequency, plug, and connector information.
• Installation requirements, including electrician or permit requirements where stated by the manufacturer.
• Available manufacturer certification, safety, and conformity documents for the destination market.
• Whether the selected model is suitable for the customer’s country and intended use.

When documentation is missing

The product remains listed with the missing information clearly identified. We ask the customer to request compatibility confirmation before payment, and we do not represent the product as certified or approved for a country without supporting evidence.

Request a product file

Send the product name, destination country, and intended installation to customer support. We will provide the available specification, voltage, plug, and certification documents before the order is confirmed.